Human Resource Management In Hospitality Industry

  The hospitality industry represents one of the most dynamic and thriving industries in the world. In some countries hospitality industry have retained as a large supporting industry to shape country’s economy. Hospitality industry is a broad category of service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line and additional fields within the tourism industry. It is a wide range of organizations offering food and beverage service and accommodation.            In hospitality industry employee attrition is generally acknowledged to be high, especially in comparison with other sectors. One of the biggest Human Resource challenges in the hospitality industry is staff attrition. This term refers to when an employee leaves and their position is not filled. Therefore, hospitality organizations have unfilled vacancies. In HRM, poor decision-making regarding selection, performance assess...

  What is Change Management ?     Today, people are addressed by rapid ongoing changes in every corner of life. Given the speed at which the market is moving, many companies are out of their breath and struggle to keep the ladder up. This means that successful business today depends on the ability of management to monitor and adapt to fast moving changes. Organizations are adapting functional countermeasures to be fast, reliable and comprehensive to survive in this business environment. Meanwhile, change management is one survival key for many organizations in the current technological age.            Change management is defined as a systematic activity to prepare an organization for ongoing environmental changes in a business and operation context (Ahn,  Thiagarajan,  &  Ramasubramanian,  n.d.).  To identify the need for change requires a thorough understanding of the current state of ...

  Defining Ethics Ethics is defined by the Compact Oxford Dictionary as being ‘related to morals, treating of moral questions’, and ethical is defined as ‘relating to morality’. Morality is defined as ‘having moral qualities or endowments’ and moral is defined as ‘of or pertaining to the distinction between right and wrong’. Petrick and Quinn (1997: 42) wrote that ethics ‘is the study of individual and collective moral awareness, judgement, character and conduct’. Hamlin et al (2001: 98) noted that ethics is concerned with rules or principles that help us to distinguish right and wrong.            Clearly, ethics is concerned with matters of right and wrong and therefore involves moral judgements. Even if ethics and morality are not the same, the two are closely linked. As Clegg et al (2007: 111) put it: ‘We understand ethics as the social organizing of morality.’ Simplistically, ethics could be described as being about behavior wh...